Shipping

Shipping & Delivery

*We will ship within 3 working days of your order and provide the tracking number to upload to the order for your convenience. If the information has not appeared on the courier's website, please try again after 24 hours.

Please note: During the busy holiday season, delivery times may take longer than usual.

*All the shipping weight should be Gross Weight.

*The actual shipping times may vary due to variable customs clearance times, inclement weather, public holidays, or other force majeure factors. If you have not received your package based on the estimates, please kindly contact Customer Support Team at safexc.com.

*Because we ship via international logistics, actual arrival times are updated depending on the country where you place your order.

Lost Packages

While we make every effort to ensure successful delivery, in the rare event a package is lost in transit, please make sure to file a claim with us within 60 days from the date you placed your order. This timeframe allows us sufficient time to work with our shipping carrier and investigate the situation. We cannot guarantee resolutions on claims submitted after the 60-day period.

Contact us

If you have any questions regarding our Shipping Policy, please contact us at:

Safexc Shop

Weifang Xingchen International Trade Co., Ltd

Add: Building 1, Dangui Lijin Street, Xinhua Road, Dayu Street, Kuiwen District, Weifang City, Shandong Province

Phone: (+86)190 6402 4313

Email: xingchen4313@gmail.com

Law of HK